Privacy Policy

Effective Date: 30 April 2026
Website: www.thehally.co.uk

Introduction

Welcome to The Hally (“we”, “our”, “us”). We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a booking, contact us, sign up to our mailing list, or otherwise interact with us.

We process personal data in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and other applicable privacy laws.

Who We Are

The Hally is a bar and restaurant operating in the United Kingdom.

If you have any questions about this Privacy Policy or your personal data, please contact us using the details below:

Email: info@thehally.co.uk
Address: 6 High Street, Grantham NG31 6PN
Telephone: 01476 848005

What Information We Collect

We may collect and process the following personal data:

Information You Provide to Us

Your name
Email address
Phone number
Booking details and reservation requests
Event enquiries
Payment information (processed securely through third-party payment providers)
Marketing preferences
Any information you include when contacting us

Information Collected Automatically

When you use our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Pages visited and time spent on the website
Referral source
Cookies and usage data

How We Use Your Information

We use your personal data to:

Manage reservations and bookings
Respond to enquiries and customer service requests
Provide hospitality services
Process payments
Send booking confirmations and updates
Send marketing communications where you have consented
Improve our website, services, and customer experience
Maintain website security and prevent fraud
Comply with legal obligations

Legal Bases for Processing

Under UK GDPR, we rely on the following lawful bases for processing your personal data:

Contractual necessity – where processing is necessary to fulfil a booking or service request
Legitimate interests – to operate and improve our business and services
Consent – for email marketing and certain cookies
Legal obligation – where we are required to comply with applicable laws and regulations

Marketing Communications

If you opt in to receive marketing communications, we may send you updates about events, offers, menus, and news from The Hally.

You can unsubscribe at any time by:

Clicking the unsubscribe link in our emails
Contacting us directly

We will never sell your personal data to third parties for marketing purposes.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site.

Cookies may include:

Essential website functionality cookies
Analytics cookies
Performance cookies
Marketing cookies

You can manage cookie preferences through your browser settings.

If required by law, we will request your consent before placing non-essential cookies on your device.

Third-Party Services

We may use trusted third-party providers to support our website and business operations, including:

Reservation systems
Payment processors
Website hosting providers
Analytics providers (such as Google Analytics)
Email marketing platforms

These providers process personal data on our behalf and are required to keep your information secure.

We encourage you to review the privacy policies of any third-party services linked through our website.

Payment Information

We do not store full payment card details on our servers.

Payments are processed securely by authorised third-party payment providers in accordance with applicable payment security standards.

Data Retention

We retain personal data only for as long as necessary to:

Provide our services
Fulfil legal, tax, and accounting obligations
Resolve disputes
Enforce our agreements

When data is no longer required, we securely delete or anonymise it.

Data Security

We take appropriate technical and organisational measures to protect your personal data against:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

However, no internet transmission or storage system can be guaranteed to be completely secure.

Your Rights

Under UK data protection law, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Withdraw consent at any time
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details above.

Children’s Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal data from children.

International Data Transfers

Some third-party providers may process personal data outside the United Kingdom.

Where international transfers occur, we ensure appropriate safeguards are in place in accordance with UK GDPR.

Links to Other Websites

Our website may contain links to third-party websites.

We are not respon

sible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

We encourage users to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

The Hally
Email: info@thehally.co.uk
Address: 6 High St, Grantham, NG31 6PN
Phone: 01476 848005

Complaints

If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner’s Office (ICO).

ICO Website: https://ico.org.uk
ICO Helpline: 0303 123 1113